Privacy & Cookie Policy – Photogift.eu

Effective date: August 4, 2025

1. Who we are
This website is operated by B&V Media B.V., located at Keizersgracht 391 A, 1016 EJ Amsterdam, The Netherlands. We are responsible for processing your personal data. In this policy, we explain what data we collect, how we use it, and how we protect your privacy.

2. When does this policy apply?
This policy applies to your use of www.photogift.eu and our online design editors and services. It does not apply to websites of other parties that may be linked to from our platform.

3. What data do we collect?

Data you provide directly:

  • Your name, address, email address and phone number

  • Payment information such as bank account or PayPal

  • Order content and uploaded photos

  • Messages sent via forms, email or reviews

  • Newsletter sign-ups or contest entries

Data collected automatically:

  • IP address, browser type, device data

  • Pages visited, clicks, use of editor tools

  • Behavioral insights and preferences

4. Why do we use your data?

  • To process and deliver your order

  • To manage your account

  • To offer customer service

  • To send newsletters or offers (with your consent)

  • To run promotions or contests

  • To analyse and improve our site and services

  • To prevent fraud or abuse

  • To conduct customer feedback surveys

5. Marketing and personalized offers
We may send you relevant offers via email or advertising, based on your preferences. You can unsubscribe at any time via the link in the email or by emailing us at info@photogift.eu.

6. How long do we keep your data?
We do not keep your data longer than necessary. Legally required records (e.g. invoices) are kept for up to 7 years. Contact form data is deleted within 3 months after handling.

7. Sharing with third parties
We only share your data with trusted service providers such as delivery services, payment processors, IT providers and email platforms. We sign data processing agreements with these parties. Your data is never sold or shared without legal basis or your consent.

8. How do we protect your data?
We apply strict technical and organizational measures to protect your personal data, including:

  • Secure (SSL) connections

  • Password and access policies

  • Data backups and encrypted storage

  • Staff training and awareness

9. Cookies
We use cookies to improve your experience on our website. You can accept or reject cookies in your browser settings.

Types of cookies we use:

  • Functional cookies: for basic website functionality

  • Analytical cookies: via Google Analytics

  • Tracking cookies: for personalized ads (with consent)

  • Social media cookies: when sharing content via platforms

Most browsers accept cookies automatically, but you can disable this via settings. The website remains accessible but may function less optimally.

10. Your rights
You have the right to:

  • Access your data

  • Correct or delete your data

  • Restrict or object to processing

  • Transfer your data

  • Withdraw previously given consent

To exercise your rights, email us at info@photogift.eu. We respond within 4 weeks.

11. Complaints and supervision
If you believe we are not handling your data correctly, please contact us or file a complaint with your local data protection authority.

12. Applicable law
This policy is governed by Dutch law. Disputes shall be submitted to the court of Amsterdam, The Netherlands.

13. Updates and contact
We may update this policy if laws change or if we offer new services. The latest version is always available on this page. Questions? Contact us at info@photogift.eu.